Contact
Search our FAQ or send the Vendule team a message.
Frequently Asked Questions
How do I book a space from the public site?
Use Find a Space to filter the public catalog, open a space detail page, select an available slot, and continue into booking confirmation after sign-in.
- Search by location, date, guests, price, and amenities
- Open a space detail page to review layouts, policies, and pricing
- Select an available time slot
- Sign in and continue into the booking confirmation flow
What spaces appear in Find a Space?
The public browse page only shows spaces that are active, publicly visible, and tied to verified, payout-ready organizations. That keeps public search focused on spaces that are actually bookable.
What happens if I need more information before booking?
Use the Ask a Question action on the space detail page. After sign-in, Vendule creates a conversation with the property owner so you can keep the discussion inside the platform.
How do cancellation policies work?
Cancellation rules are shown on each space detail page. Some spaces inherit the property-level policy, while others override it. Review the policy section before you submit a booking request.
How do I start as a host?
Create an account first, then contact the Vendule team if you need help preparing your property, payout setup, or listing workflow. We can route you to the next step from there.
Getting Started
For Guests
Learn how to search public spaces, inspect availability, and continue into booking or inquiry with the right details attached.
Open Find a Space →For Hosts
Learn how host teams can prepare listings, pricing, payout setup, and inquiry handling inside Vendule.
Create a host account →Send Us a Message
Your message goes directly to the Vendule support inbox and triggers a confirmation email to the address you provide.
Monday-Friday, 9:00 AM-6:00 PM CT
Remote support team serving guests and hosts across Vendule.